TRI SUPPORT DETAILS
New to TRI? Most of the information you need to access services at TRI is on the Intranet. A TRI specific username and password is required to access all systems at TRI. The username will start with 't' and use the first letter of your first name, followed by the first 6 digits of your last name. This is setup as part of your induction process by your employing institute, but if you do not have access please contact your partner IT below.
Partner IT Support
IT services at TRI are managed, in the first instance, by your employing institute. Please use the contact details below for any of the following IT support issues:
- Setting up of your TRI username & password
- Computer issues
- Software
Mater Research IT Support Mater Health IT Support |
1800 198 175 | 07 3138 4000 | 07 3365 6000 | 07 344 37070 |
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Phone Services
Please note that all other information relating to your occupancy at TRI is available on the TRI intranet including information about phones and phone setup.
> Login to the Intranet for more information about TRI phone setup
scientific services team
If you have a question that hasn't been answered or an issue which IT is unable to resolve, please discuss with your floor manager who can direct you to the appropriate channel. You can find them located just inside the western door on all research floors.